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Help Center

Frequently Asked Questions

Find answers to common questions about our web development services, templates, SEO, pricing, and more.

Q:How much does a custom website cost?

Custom website costs range from €2,000 for simple sites to €15,000+ for complex applications. Factors include design complexity, features, integrations, and content. We provide detailed quotes after understanding your requirements.

Q:What payment methods do you accept?

We accept bank transfers, PayPal, and major credit cards. For larger projects, we offer milestone-based payment plans (typically 50% upfront, 50% upon completion).

Q:Are there any hidden costs?

No hidden costs. Our quotes include everything discussed in the initial consultation. Additional features requested after the quote will be quoted separately with your approval.

Q:Do you offer payment plans?

Yes! We offer flexible payment plans for projects over €2,000. Typically 50% upfront and 50% upon completion, with milestone-based options available for larger projects.

Q:How much do website templates cost?

Our templates range from €199 to €599 depending on complexity and features. Customization services are additional and priced based on scope.

Q:What is included in maintenance packages?

Our maintenance packages include security updates, performance monitoring, content changes, and technical support. Prices range from €150-€500/month based on your needs.

Q:How long does it take to build a custom website?

Timeline depends on complexity: simple websites take 4-6 weeks, mid-complexity sites 8-12 weeks, and complex applications 12-20+ weeks. We provide a detailed timeline during our initial consultation.

Q:What is your development process?

Our process includes: Discovery → Design → Development → Testing → Launch → Support. We provide regular updates and involve you at key milestones to ensure your vision is realized.

Q:How involved do I need to be in the project?

You'll participate in discovery calls, provide feedback on designs, and approve key milestones. We handle all technical work and keep you informed throughout the process.

Q:Can I see progress during development?

Absolutely! We provide access to a staging site where you can review progress and provide feedback at each stage of development.

Q:What information do you need to start?

We need your business goals, target audience, brand guidelines, content, and any specific features or competitor sites you admire. We'll guide you through this during discovery.

Q:What happens after the website launches?

We provide training, documentation, and ongoing support. You're never alone - we offer maintenance packages to keep your site running optimally.

Q:Will my website be SEO-optimized?

Yes! All our websites include on-page SEO: semantic HTML, fast loading, mobile responsiveness, meta tags, and schema markup. Additional SEO services available for ongoing optimization.

Q:How long does SEO take to show results?

SEO is a long-term strategy. Initial improvements appear within 3-6 months, with significant results typically within 6-12 months of consistent optimization.

Q:Do you offer content marketing?

We can connect you with content writers or provide content strategy guidance. Our focus is on technical SEO and website optimization.

Q:What is local SEO and do I need it?

Local SEO helps businesses appear in local search results. Essential for brick-and-mortar businesses or those serving specific geographic areas.

Q:Can you help with Google Ads?

While we specialize in organic SEO, we can recommend trusted partners for PPC campaigns or provide guidance on ad strategy.

Q:Do you offer email marketing integration?

Yes! We integrate with popular email platforms like Mailchimp, ConvertKit, and others. Setup and API integration included.

Q:What is the difference between a template and custom design?

Templates are pre-built designs that can be customized. Custom designs are built from scratch for unique branding and functionality. Both have their place depending on your needs.

Q:Can I customize the template colors and fonts?

Yes! All our templates allow full color, font, and layout customization to match your brand identity.

Q:Do templates include source code?

Yes! You receive complete source code including HTML, CSS, JavaScript, and documentation. Full ownership transfer.

Q:Can I use my own domain with your templates?

Absolutely! Templates work with any domain. We provide free installation support if you host with us.

Q:Are templates mobile-responsive?

Yes! All templates are fully responsive and tested across devices. Mobile-first approach ensures optimal user experience on all screens.

Q:How do I update content on my template?

Templates include easy-to-use CMS or admin panel. We provide training and documentation for content management.

Q:Do you provide hosting?

We don't provide hosting directly but can recommend trusted providers (Vercel, AWS, etc.) and assist with setup and configuration.

Q:What happens if my website goes down?

Our maintenance clients receive 24/7 monitoring and emergency support. We'll identify and resolve issues quickly to minimize downtime.

Q:Can you migrate my existing website?

Yes! We handle complete website migrations including content transfer, SEO preservation, and domain transfers with zero downtime.

Q:Is my website secure?

We implement security best practices including SSL certificates, secure coding, and regular updates. Additional security services available for enterprise needs.

Q:Do you provide backups?

Yes! All maintenance packages include automated daily backups with easy restore options if needed.

Q:Can I get help after business hours?

Our maintenance clients have access to priority support. Emergency support available for critical issues.

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